FAQs – SHIPPING

How long will it take for me to get my order?

Please allow up to 3 - 5 working days for delivery in the UK.

* If the Royal Mail are striking, this will take a little longer.

**If your order is a pre-order than look at the date on the item description.

Do you offer International Delivery?

Yes, we ship all over the world!

What are your delivery charges?

UK: 

- Coffee = FREE

- Sent 1st Class Royal Mail

- Small parcel (mugs etc) - £3.50 

International:

Coffee and clothing - £9.99 per package 

We’re sorry but we cannot ship mugs internationally at this stage. 

Is your packaging made from sustainable resources?

Our packaging is plastic-free and made from renewable, plant-based sources.

Made from 100% recyclable FSC certified paper.

We’re always researching for the most environmentally friendly solution so this will evolve over time.

My Order hasn’t arrived yet! Help!

Don’t worry, one of us will be able to help you. Drop us an email on hey@thefirstlight.co.uk with your order number and we’ll get back to your ASAP